Refund policy
RETURNS
Returns are accepted within 14 days of order delivery. All returned items are inspected before an Exchange/Store Credit/Refund can be processed so please ensure that the items are in new, unworn, and unwashed condition; to include being free of smells, stains, makeup, deodorant, and/or bodily fluids. We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.
Returns are completed with a refund to store credit for an additional purchase.
Exchange requests are subject to product availability. If the requested item is no longer available at the time of return processing, a credit will be issued.
Shipping and Handling Fee
The Sale price €5.00 fee will only be applied to returns with a refund.
Return Processing Time Frame: 5-7 business days once the return package is received.
How to Return:
contact us to this email : contact-refund@sixneuf.shop
REFUNDS
Order cancelations - To cancel an order recently completed, please immediately contact customer service at . We will make every effort to accommodate your request. However, keep in mind our system is operated to fulfill orders as quickly as possible. Since these orders are most likely to ship out the same day as an order is placed, we cannot
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at :